Terms & Conditions

User Agreement for the CalvenRidge Trust Trading Platform

Effective Date: 1 January 2025 | Last Updated: 26 November 2024

1. Acceptance of Terms

Welcome to CalvenRidge Trust (“we,” “our,” “the Company,” or “Platform”). These Terms & Conditions (“Terms,” “Agreement”) define the rights and responsibilities governing your use of our website, mobile applications, automated trading software, and all associated services (collectively, the “Services”).

By creating an account or using any part of our Platform, you confirm that you have read, understood, and agreed to be legally bound by these Terms, as well as our Privacy Policy and Cookies Policy.

If you do not agree with these Terms, you must discontinue use of the Services immediately.

2. Eligibility & Account Requirements

2.1 Minimum Requirements

To access and use CalvenRidge Trust, you must:

  • Be at least 18 years old or meet the legal age of majority in your jurisdiction
  • Have the capacity to enter legally binding contracts
  • Not be restricted from using financial technologies under Australian or international regulations
  • Reside in a country where our Services are legally permitted

2.2 Restricted Countries

The Platform is not available for users residing in or connected to:

  • United States of America (including all territories)
  • North Korea
  • Iran, Syria, Cuba, and other OFAC-restricted nations
  • The Crimea region and other internationally sanctioned zones
  • Any jurisdiction prohibiting crypto or CFD-related services

By using our Platform, you confirm you are not located in or associated with any restricted region.

2.3 Identity Verification (KYC)

To comply with Australian AML/CTF regulations, all users must complete mandatory identity verification. You agree to provide:

  • Accurate personal and contact information
  • Valid government-issued identification
  • Proof of residential address (issued within the last 90 days)
  • Updated details if your information changes
  • Consent for third-party verification checks

Failure to complete KYC within 14 days may result in account suspension or permanent closure.

2.4 Account Security

You are responsible for safeguarding your login credentials and account access. This includes:

  • Maintaining confidentiality of your password
  • Monitoring all activity under your account
  • Notifying us of any unauthorised access
  • Using Two-Factor Authentication (2FA) whenever available

We are not liable for losses resulting from compromised accounts due to user negligence.

3. Description of Services

The Platform offers technology-driven trading automation tools, including:

  • AI-powered automated trading via configurable strategies
  • Tokenizer360 strategy marketplace featuring expert-created methods
  • Secure API integrations with supported cryptocurrency exchanges
  • Portfolio analytics and real-time risk management features
  • Educational resources, including tutorials, webinars, and research insights

CalvenRidge Trust is not a broker, investment advisor, financial institution, or fund manager. We do not custody or hold user funds—your assets remain on your connected exchanges at all times.

4. Risk Disclosures

4.1 High-Risk Warning

⚠️ Cryptocurrency and CFD trading involves significant financial risk. You may lose some or all of your invested capital. Markets are unpredictable, highly volatile, and subject to rapid movements.

4.2 No Financial Advice

The Platform provides tools and automation—not personalised financial advice. You alone are responsible for evaluating the suitability of trades or strategies. Professional consultation with licensed advisors is strongly recommended.

4.3 No Guarantees

We do not guarantee:

  • Profitability or positive trading outcomes
  • Accuracy of AI predictions
  • Constant platform availability
  • Compatibility with all exchanges or market conditions

5. Fees & Billing

5.1 Subscription Costs

The Platform operates via subscription tiers:

  • Free Tier: Up to A$1,500 monthly trading volume
  • Basic: ~A$22/month
  • Pro: ~A$75/month
  • Premium: ~A$150/month

5.2 Exchange Costs

Users are responsible for all trading, withdrawal, and network fees charged by the exchanges they use.

5.3 Payments & Refunds

Subscription fees are billed monthly in advance and are generally non-refundable unless required under Australian Consumer Law.

6. Prohibited Conduct

You agree not to engage in activities such as:

  • Using the Platform for illegal or fraudulent purposes
  • Attempting to bypass limits or security controls
  • Reverse-engineering or copying the software
  • Sharing account credentials
  • Deploying unauthorised bots or scripts
  • Engaging in market manipulation

7. Intellectual Property

All platform content, code, trademarks, interfaces, and materials remain the exclusive property of CalvenRidge Trust or its licensors. Your licence permits personal, non-commercial use only.

8. Limitation of Liability

To the fullest extent permitted by law, CalvenRidge Trust shall not be liable for indirect, incidental, or consequential damages arising from your use of the Services.

Our maximum liability for any claim shall not exceed the amount you paid during the 12 months preceding the event.

9. Indemnification

You agree to indemnify and hold harmless CalvenRidge Trust from any claims or losses arising from your misuse of the Platform or breach of these Terms.

10. Suspension & Termination

We may suspend or terminate accounts for violations, fraudulent activity, incomplete verification, or prolonged inactivity.

11. Governing Law & Dispute Resolution

These Terms are governed by the laws of Victoria, Australia. Disputes shall first attempt to be resolved informally before proceeding to arbitration under ACICA in Melbourne.

12. Changes to Terms

We may update these Terms with 30 days’ notice. Continued use of the Platform constitutes acceptance of revised Terms.

13. Additional Provisions

Standard clauses regarding severability, waiver, entire agreement, and assignment apply.

14. Contact Information

Legal Department
CalvenRidge Trust
Email: [email protected]
Phone: 1800 Trust (1800 639 843)
Address: Level 12, 120 Collins Street, Melbourne VIC 3000, Australia

Acknowledgement: By accessing the Platform or clicking "Register" or "I Agree," you confirm that you fully accept and understand these Terms.

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